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AgentWeb accepts webhook callbacks from external services. These are the inbound endpoints that providers like Fathom and Apollo call when events happen — meeting recordings, lead enrichment completions, CRM updates. If you’re building an integration that needs AgentWeb to react to events in your system, register a webhook URL with the relevant connected account and AgentWeb will hit the appropriate endpoint below.

Endpoints

Setup

Most webhooks are wired up automatically when you connect the integration in Settings → Accounts. AgentWeb registers the correct callback URL with the provider as part of the OAuth flow. For providers where webhooks are configured manually (custom CRM syncs, Apollo with a self-managed secret), the connection card surfaces the exact URL to paste into the provider’s webhook configuration.

Verification

Webhook receivers verify the source before processing. Verification methods vary by provider: Requests that fail verification return 401 Unauthorized and are not processed.

Retry behavior

When a webhook fails to deliver (4xx or 5xx response, timeout), the source service handles retries on its own schedule. AgentWeb does not deduplicate retries automatically — if the source delivers the same event twice, both deliveries are processed. To make your webhook handler idempotent, use the event’s id (or equivalent unique field) as a deduplication key on your side.

What about outbound webhooks?

AgentWeb does not currently expose a public “send a webhook when X happens in my AgentWeb workspace” feature. If you need outbound notifications for events inside AgentWeb (a campaign finishes, a lead is enriched, a meeting summary is ready), email support@agentweb.pro. This is on the roadmap. In the meantime, you can poll the Emma tools endpoints — GET /api/emma/connected-account-metrics, for example — on your own schedule.

Next steps

  • Authentication — generate keys for outbound calls into AgentWeb.
  • Emma tools — the request endpoints (REST counterpart to inbound webhooks).