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The ClickUp integration lets Emma search, browse, and read your team’s ClickUp Docs during conversations. Documents appear as a Knowledge Base source alongside uploaded files and Google Drive folders. AgentWeb has both read and write access to ClickUp. Emma can create new documents in a workspace and create new pages inside an existing document. It cannot edit existing pages, and it cannot delete documents, pages, or any other content. Writes use the same Personal API Token as reads — connecting ClickUp grants both, and there is no read-only option.

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Connect

1

Generate a ClickUp Personal API Token

In ClickUp, go to Settings → Apps, then click Generate under API Token. Copy the token.
2

Open AgentWeb's ClickUp settings

In the portal, go to Brand → Knowledge Base and find the ClickUp section. Click Connect.
3

Paste the token

Paste the ClickUp Personal API Token into the field and click Save. AgentWeb verifies the token and displays your connected workspaces.

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What Emma can do

Emma uses these capabilities automatically during conversations when ClickUp content is relevant. You can also ask explicitly: “Search my ClickUp docs for our positioning statement.”

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Security

  • Your API token is encrypted at rest using per-user encryption. It is never stored in plaintext.
  • The token is decrypted only at the moment of an API call. All communication with ClickUp uses HTTPS.
  • Each user’s token is isolated. One user cannot access another user’s documents through AgentWeb.
  • If the token expires or is revoked in ClickUp, AgentWeb detects it and marks the account as disconnected.

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Disconnect

Go to Brand → Knowledge Base → ClickUp and click Disconnect. The stored token is removed immediately. Disconnecting only removes the stored token. Any documents or pages Emma already created in your workspace stay where they are — AgentWeb has no way to delete them.

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Troubleshooting

The token must be a ClickUp Personal API Token, not an OAuth client secret or app token. Generate at ClickUp → Settings → Apps → API Token → Generate.
Check that the workspaces shown after connection actually contain the documents. The token’s scope is whatever the user who generated it has access to in ClickUp.
Personal API Tokens can be revoked in ClickUp’s settings. Re-generate the token in ClickUp and reconnect in AgentWeb.
Last modified on August 10, 2026