Before you connect
You connect by signing in with a Google account. For an ad account to appear in the connect flow, that Google account must have direct access to a standard Google Ads account. This is the single most common reason a connection succeeds but no account shows up, so confirm it first. Work through the checks below in the Google Ads UI before connecting.You have a standard Google Ads account, not just a manager account
Your Google login has direct access to that account
The account is set up and active
You know which Google account holds the ad account
Connect
Open Settings → Accounts
Click Connect
Sign in to Google
Pick the ad account
Confirm
Getting started after connecting
Once your account is connected, head to Agent Mode and tell Emma what you want to do. You don’t need to navigate any menus — just describe your goal in plain language and Emma handles the rest. A few things to try first:- “Show me all my Google Ads campaigns and how they’re performing.”
- “Create a Search campaign for [your product] targeting [your city] with a $50/day budget.”
- “Which of my campaigns spent the most last month?”
What Emma can do once connected
- List campaigns, ad groups, ads, keywords, and budgets in the connected account.
- Create campaign budgets and launch Search, Display, and Performance Max campaigns from briefs you describe in Agent Mode.
- Add and update keywords, including negative keywords, and set bids and bidding strategies.
- Pause, resume, update, and remove campaigns, ad groups, and ads.
- Upload image, logo, and video assets and attach them to campaigns.
- Pull performance reports (spend, impressions, clicks, CTR, conversions, average CPC) for any date range, either as a formatted summary or a custom query.
Run and manage campaigns
Emma can create, pause, resume, and update campaigns across all Google Ads campaign types:- “Create a Search campaign for our summer sale targeting people in Chicago and LA with a $100/day budget.”
- “Pause all my Display campaigns.”
- “Increase the budget on my best-performing campaign by 20%.”
Manage keywords
For Search campaigns, keywords are what trigger your ads. Emma can:- Add keywords in broad, phrase, or exact match
- Add negative keywords to block irrelevant searches (at the campaign or ad group level)
- Pause or remove underperforming keywords
Write and manage ads
Emma creates two types of ads: Responsive Search Ads (for Search campaigns) — You provide multiple headline and description options; Google mixes and matches them to find the best-performing combinations. Emma writes these from your brief. Responsive Display Ads (for Display campaigns) — Emma provides headlines, descriptions, and images; Google adapts them to fit available ad placements across the web. Once an ad is live, its text and destination URL can’t be edited — if you want changes, Emma removes the old ad and creates a new one. Pausing and enabling ads works any time. “Write three ad variations for our free trial offer and add them to the Homepage ad group.”Pull performance data
Ask Emma how your campaigns are doing and she’ll pull live numbers directly from Google Ads:- Spend, impressions, clicks, click-through rate (CTR), conversions, average cost per click
- Filtered by campaign, date range, or both
- Keyword-level breakdowns for Search campaigns
Manage budgets
Emma can create and manage campaign budgets independently of campaigns — useful when you want to control spend across multiple campaigns or adjust daily limits without rebuilding anything:- Set a new daily budget for any campaign
- Create a shared budget that multiple campaigns draw from
- Update daily spend limits any time
- Remove unused budgets
Target locations
Emma can search for and apply geo targets to any campaign — by city, region, country, or postal code. “Add New York, Los Angeles, and Chicago as location targets on my Search campaign.” “Remove Canada from my targeting — we only ship to the US.”Upload creative assets
For Display and Performance Max campaigns, Emma can upload images, logos, and link YouTube videos — then attach them to your campaigns and ads.Performance Max asset groups
Performance Max campaigns use asset groups — a bundle of creative assets that Google’s AI mixes and distributes across channels. When setting up a PMax campaign, Emma assembles the asset group for you. Here’s what she needs:How Google Ads is organized
Google Ads has a layered structure that Emma manages for you:Team access
A connected Google Ads account can be shared with your organization so teammates can ask Emma to manage it without each person needing to connect it individually. Contact your AgentWeb admin to enable org-level sharing for an account.Reference
Quick checklist
- On the Pro plan (Google Ads card visible in Settings → Accounts)
- Standard Google Ads account exists (not only a manager/MCC account)
- Your Google login has direct access to the account (not only through MCC hierarchy)
- Payment method added to the account
- AgentWeb connected via Settings → Accounts → Google Ads
Disconnect
Click the Google Ads card in Settings → Accounts and choose Disconnect. To revoke access on Google’s side, go to your Google Account → Security → Third-party access and remove AgentWeb. Disconnecting stops Emma from acting on the account. It doesn’t change anything inside Google Ads.Troubleshooting
Connection succeeds but no ad account appears
Connection succeeds but no ad account appears
- The Google account you signed in with is the one that owns the ad account. Sign out and retry with the correct account if not.
- You have a standard account, not only a manager (MCC) account. Manager accounts are hidden.
- Your login is added directly as a user on the ad account under Admin → Access and security → Users, not only through a manager hierarchy.
- The account finished setup and has a billing method. Brand-new, unconfigured accounts can be skipped.
Only manager accounts show in Google Ads but nothing connects
Only manager accounts show in Google Ads but nothing connects
The connect popup expires before I finish
The connect popup expires before I finish
Campaign creation fails
Campaign creation fails
Connection drops or shows as disconnected
Connection drops or shows as disconnected
Reports or campaign actions fail after connecting
Reports or campaign actions fail after connecting
Performance Max campaign isn't running well
Performance Max campaign isn't running well
Metrics show zero for a campaign I just launched
Metrics show zero for a campaign I just launched
The Google Ads card isn't in Settings → Accounts
The Google Ads card isn't in Settings → Accounts
Next steps
- Agent Mode — brief Emma on a campaign.
- Meta (Facebook + Instagram) — run paid social alongside Search.

