Connected Account
Connect your Google account so Emma can create and manage files in your Drive on your behalf.Connect
1
Open Settings → Accounts
In the portal, go to Settings → Accounts and find the Google Drive card.
2
Click Connect
AgentWeb redirects you to Google’s sign-in screen.
3
Sign in and authorize
Sign in with the Google account whose Drive you want Emma to use. Review the requested permissions and click Allow.Google will ask for permission to create and manage files in your Drive, access your Google Docs and Sheets, and view your basic profile info.
4
Confirm in AgentWeb
You’re returned to the Accounts tab and the Google Drive card flips to Connected.
What Emma can do
Browse and search Drive
Emma can search for any file or folder by name, list folder contents, and navigate your Drive hierarchy — no URLs or IDs needed.Google Docs
Emma creates richly formatted Google Docs from your instructions. Headings, bold/italic, bullet and numbered lists, tables, code blocks, blockquotes, and clickable links all render natively in the Doc. Emma acts immediately — no confirmation step for Docs.
Docs are styled by default — colors, fonts, and spacing chosen to look polished. You can also ask for specific styling:
- “Use our brand green as the accent color.”
- “Make the font a bit larger.”
- “Use a serif font — more editorial.”
- “Make it compact.”
Images cannot be embedded via the Drive API. Emma includes images as clickable links in the Doc instead.
Google Sheets
Emma creates Google Sheets with structured data and can write into specific ranges of existing Sheets.Emma confirms with you before creating or updating a Sheet — she’ll state the title and location before proceeding.
Read Docs and Sheets (including comments)
Emma can read both Google Docs and Google Sheets — including any file in your Drive, not just ones she created. The response includes all inline comments and replies. Emma uses this to summarise content, extract data, or incorporate team feedback before revising a Doc.Example prompts
- “What folders do I have in my Drive?”
- “Create a Google Doc called Q3 Campaign Brief and put it in my Marketing folder.”
- “Make a new sheet to track our outreach pipeline for this quarter.”
- “Update the Q3 Campaign Brief with the section headings we just discussed.”
- “Apply the comments the team left on my proposal doc.”
- “Create a folder called Client Reports inside my Projects folder.”
Disconnect
Click the Google Drive card in Settings → Accounts and choose Disconnect. You can also revoke access at myaccount.google.com/permissions. Disconnecting does not delete any files Emma created — they remain in your Drive.Knowledge Base
Share Google Drive folders with AgentWeb so Emma can search and read them as a Knowledge Base source, alongside uploaded files and ClickUp Docs. This is how you give Emma access to files you already have in your Drive — documents you wrote, spreadsheets shared by your team, and so on. AgentWeb has read-only access and can only see the folders you share.Connect
1
Copy AgentWeb's sharing email
In the portal, go to Brand → Knowledge Base and find the Google Drive section. Copy the email address shown there.
2
Share a folder with AgentWeb
In Google Drive, right-click the folder you want to share, click Share, paste the email address you copied, set permission to Viewer, and click Send.
3
Add the folder in AgentWeb
Back in AgentWeb’s Google Drive settings, click Add Folder and paste the folder ID.To find the folder ID, open the folder in Google Drive. The URL looks like
https://drive.google.com/drive/folders/1a2B3c4D5e. The ID is the string after /folders/ — in this example, 1a2B3c4D5e.4
Verify access
AgentWeb verifies access and displays the folder name. Files are now available to Emma.
What Emma can do
Supported file types
Other file types are read as binary data. Very large files are truncated at 50,000 characters.
Troubleshooting
Google Drive card doesn't appear in Settings → Accounts
Google Drive card doesn't appear in Settings → Accounts
The Google Drive connected account feature may not be enabled on your plan. Contact your admin or reach out to support@agentweb.pro.
Emma can't find a file I know exists
Emma can't find a file I know exists
Emma searches by name. If the file name is unusual or abbreviated, try a broader search term. Files in shared drives not owned by your connected account may not be accessible.
Emma created a file but I can't find it in Drive
Emma created a file but I can't find it in Drive
Files Emma creates appear in My Drive root or in the folder you specified. You can also search Google Drive by file name, or ask Emma: “Find the doc you just created.”
Doc was created but looks plain with no formatting
Doc was created but looks plain with no formatting
This happens if your request included words like “simple” or “plain.” For styled output, omit those words — or explicitly say “make it look polished.”
Google Drive connection expired
Google Drive connection expired
AgentWeb refreshes your Google token automatically. If the token can’t be refreshed (e.g. you changed your Google password or revoked access), the card shows disconnected. Reconnect from Settings → Connected Accounts.
Access denied when adding a Knowledge Base folder
Access denied when adding a Knowledge Base folder
Confirm the folder is shared with the AgentWeb email address shown in Brand → Knowledge Base. Sharing settings in Google Drive sometimes take a minute to propagate.
Emma sees a Knowledge Base folder but can't read a specific file
Emma sees a Knowledge Base folder but can't read a specific file
The file may be in a sub-folder that wasn’t shared. Sharing a parent folder shares everything inside it, but new sub-folders added later sometimes need to be re-shared explicitly.
Large file appears truncated
Large file appears truncated
Files over 50,000 characters are truncated to keep responses fast. Split very long documents into multiple files or summarize them first.